Shipping & Returns
Shipping, Return & Exchange Policy
Once the order has been placed, you will receive a confirmation email followed by tracking information when your package has been shipped. Delivery times may vary depending on your location and product availability, but we are committed to keeping you informed throughout the process.
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging to qualify for a refund or exchange. Certain products may be excluded from returns due to hygiene or other restrictions.
If you receive a damaged, defective, or incorrect item, please contact our customer support team as soon as possible so we can make it right. We are dedicated to providing excellent customer service and will work with you to resolve any issues promptly.
For questions regarding shipping, returns, or exchanges, please reach out to our support team. At Solatas, your satisfaction is our priority, and we are committed to making your shopping experience simple, convenient, and worry-free.